Visitors information

Car parking

Gold Coast Private offers three levels of secure undercover parking as well as additional spaces in an outside car park.

The multi-story car park operates a fully automated ticket system.


Regular bus and tram services operate along the main road. The nearest stop is University Station, about a two minute walk from the main entrance of our hospital.

Timetables and route details are available at reception.

Reception staff will be happy to call you a taxi if required.

Visit Translink journey planner http://jp.translink.com.au/ to plan your journey.


Bus 704, 709, 710, 719, 738.

(University Station)

Above will connect you with train services at Helensvale Station.


A tram leaves University Station every 15 minutes.


The closest train station is Helensvale Station, about a 30 minute bus journey. Use one of the following connecting buses to complete your journey: Bus 704, 709, 710, 719.

The presence of friends and family is vital to the healing process and Gold Coast Private welcomes visitors during our regular visiting hours.

We have several services available to make your visit to Gold Coast Private more enjoyable and these include:


Gold Coast Private prides itself on providing nutritional and flavoursome meals. Visitor meals can be purchased.

Please speak to someone at the nurses station to order a visitor meal.

There are certain risks involved when bringing food into the hospital. If you wish to bring food products into the hospital please talk to someone at the nurses station.


There is a small selection of floral arrangements available from the Hudsons Coffee Shop.

Visitors are permitted to bring flowers into the hospital although we suggest that you first check with staff on the ward prior to bringing flowers to the patient as sometimes flowers may not be permitted.

Vases are available in the wards so please ask the nursing staff for assistance.

Flowers are not permitted in the Intensive Care Unit of the hospital.

Public Telephone

A public telephone is located inside the main reception on ground level.

Visitor lounges

There are comfortable visitor lounges available on each ward.

Hudsons Coffee Shop is locateda the front entrance of the hospital.

Fresh flowers, newspapers,magazines, chocolates and sweets are also available.

Opening hours:

Monday to Friday: 6.30am- 5.30pm

Saturday and Sunday: 7.30am -4.30pm


Gold Coast Private Hospital is conveniently located a 2 minute walk from the Griffith University Tram Station. We have a warm relationship with Meriton Serviced Apartments, Southport and are happy to recommend them to patients with traveling family members and visitors. Negotiated rates can be accessed via Merriton’s brand website following the below process:

Step 1: Visit www.stayMSA.com

Step 2: Select Meriton Serviced Apartments Southport, arrival and departure date

Step 3: Enter in the booking code 13GCP > click check > click book

Should you wish to find alternative accommodation options, Southport and Main Beach are within a 5km proximity of Gold Coast Private, while Surfers Paradise is within a 10km radius.

If you require any further assistance please do not hesitate to contact our marketing department on (07) 5530 0111 or email gcpmarketing@healthscope.com.au.

Smoking is banned at all Queensland public and private hospitals and health facilities, and for five metres beyond their boundaries.

The legislation, which was introduced on January 1, 2015, is the Health Legislation Amendment Bill 2014 to Part 8 of the Amendment of Tobacco and Other Smoking Products Act 1998.

These no smoking laws apply at all times, and to all staff and patient residential areas on healthcare facility land, and include the use of all smoking products, including regular cigarettes and devices commonly known as electronic cigarettes (e-cigarettes). The laws cover:

  • Land on which any Queensland Health Hospital and Health Service provides health services, including hospitals, community health centres, health clinics, rehabilitation centres and residential aged care facilities
  • Land on which a private health facility (private hospitals and day hospitals) provides services.

The laws are enforced by Queensland Health environmental health officers and public facility authorised officers.

Patients, staff or visitors smoking in smoke-free areas may be given a warning to stop smoking, or be asked to move beyond the five metre smoke-free buffer if they wish to continue smoking.

On-the-spot fines apply for breaches of the tobacco laws.

Find out more

Call 13 QGOV (13 7468)

We encourage you to visit your family and friends at Gold Coast Private Hospital. In doing so, please be mindful of other patients in the hospital and ensure your visiting hours are kept within the times allocated below:

  • General Wards
    10.00am–2.00pm and 4.00pm – 8.00pm
  • Maternity
    3.00pm – 8.00pm*

*Partners or support persons are welcome at all times. All other visitors may visit between the above visiting hours and are asked to be considerate to new mothers and babies.

Paediatric Care Centre

  • 8.00am –2.00pm
  • 4.00pm – 8.00pm

Intensive Care Unit (ICU)

  • 10.00am - 2.00pm
  • 4.00pm - 8.00pm*

*All visitors must report to the nurses station prior to visiting. There is a limit of two visitors at a time in the ICU. Please check with the nurse regarding children visiting.

In order for our patients to get the best possible rest, the avoidance of overstimulation is important and therefore we ask that you observe our rest periods. We encourage a rest period for all patients between 1.00pm and 3.00pm daily.

This rest is important to the patient’s recovery. Please consider the patient's state of health and that of any other patients sharing the room.

We kindly ask that an adult closely supervise visiting children at all times.

Maternity room

Children area

Maternity Ward



Our Assistance

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